Warranty

  • COMMITMENT TO ACCURACY

Spirit Levels

Warranty Overview for the United States and Canada.

STABILA spirit levels will maintain their stated accuracy for life. The fixed vials on all STABILA levels will not fog, leak, or become inaccurate. If they do, you will be given a new level.

Vials that are melted due to excessive heat (example: welding) are not covered under the warranty policy. Bent or damaged frames void warranty.


Laser and Tech (Electronic) Levels

We will repair, without charge, any defects due to faulty materials or workmanship for two years from the date of purchase. Must have copy of receipt for after sale service.


Accessories: Tape Measures, Tripods, Cases, Grade Rods, Etc.

30 Day Warranty against manufacturer defects from the date of purchase.


Moving Parts, I.E. protractor vials, and the extending portion of Plate and XtL levels are not covered under the lifetime guarantee.

Levels with an extension arm that are used on a daily basis require annual user maintenance.  We offer an easy to install "maintenance kit" (part #33000) available through your local Stabila dealer that provides all of the slide bearings, lock parts, a new tension spring, wrenches and instructions to renew your slide assembly in less than five minutes.  An easy to follow how-to video titled "Plate Level Maintenance" is also available on the video page of this site.


Is The Level Accurate?

Please note that while "stacking" two levels together to compare vial readings is a common way to check a level, it is not the correct way to check a vial's accuracy.  With a stated accuracy of .029 degrees (1/32" in 72"), one level can be .029 degrees to the left and the other .029 degrees to the right, causing a slight difference in the compared bubble positions, while both bubbles still maintain their 1/32" in 72" accuracy.  The "correct" way to check a vial's accuracy can be done quickly by following the instructions below.


To check the "level" or "horizontal" vial's accuracy, place the level on any flat surface.

  • Make a mark on the flat surface at one end of the level.

  • Read the bubble & remember where it is.

  • Turn the level 180 degrees (end to end), placing the level right on the line drawn from the original end placement.

  • Read the level.

  • If the bubble returns to the same place, the level is accurate. If it does not, it is not accurate.

  • Do it again, regardless of the reading.


To check the "plumb" or "vertical" vials, place the level against any door frame or wall.

  • Make a mark on the wall beside the top vial.

  • Read the bubble & remember where it is.

  • Flip the level side for side (not end for end!).

  • Read the level.

  • If the bubble returns to the same place, the vial is accurate. If it does not, it is not accurate.

  • Do it again, regardless of the reading.


To check the second "plumb" vial, turn the level end for end.

  • Repeat all of the steps as done for the first "plumb" vial.


All Laser, Tech (electronic), and Plate Levels
should always be returned to Stabila for warranty evaluation.


Warranty service procedure

Please return your level(s) to Stabila for evaluation.   Stabila will inspect and return or replace your level(s) within 48 hours of receiving them at our facilities. Please package the product as well as possible and send it via FedEx, UPS, or certified mail. Please include the following information with your level: Name, return address, and phone number, or simply fill out and print the shipping label and return form available below.  Please include a return form for each level that you are returning.

Warranty return form and shipping label

USA warranty return address
Stabila INC.
332 Industrial Dr.
South Elgin, IL 60177.
Canada warranty return address

Stabila
1721 Bishop St.Unit 6
Cambridge, ON N1T 1N5.
Download Canadian shipping label and return form