Repair service

At STABILA, we know how important it is for users to be able to rely on their measuring tools at all times. That is why we place great importance on the best materials, focus on in-house processes and have a thorough quality management process certified to DIN ISO 9001. Every product that leaves our premises has been checked several times during production to ensure that it satisfies our high STABILA quality standards.

That is why STABILA provides a 10-year warranty for aluminium profile spirit levels from the day they are purchased. For electronic measuring tools, rotation lasers, point and line lasers, and laser distance measurers, we provide a 2-year warranty. You can find more information on our warranty conditions and scope in the Downloads area.

In tough everyday conditions on construction sites, a measuring tool may sometimes get damaged or fail or its accuracy may need to be checked. Our STABILA repair service checks and repairs your STABILA measuring tool. If it is under warranty, this is done for you free of charge. The repair service is available even outside of the warranty. You can request a cost estimate or you can ask us to perform a repair and tell us what your set cost limits are.

Your STABILA product will be checked and repaired by qualified specialists. You can be sure that only original STABILA spare parts will be used and that your measuring tool will measure precisely again after the repair.

Services according to products
What should you do?
STABILA repair service
STABILA SERVICE POINTS in other countries

Services according to products

We are happy to check your STABILA product. Depending on the age and type of product, it may not be possible to repair it. Below, you will find an overview of which services are available for which products:

Point and line lasers

Product	Check	Repair
LA-5P	✔	✔
LAX 50	✔	✖
LAX 50 G	✔	✖
LAX 100	✔	✖
LAX 200	✔	✖
LAX 300	✔	✔
LAX 300 G	✔	✔
LAX 400	✔	✔
LAX 600	✔	✔
LAX 600 G	✔	✔
FLS 90	✔	✖
LA 90 L	✔	✔
LA 180 L	✔	✔

Rotation laser

Product	Check	Repair
LAPR 100	✔	✖
LAPR 150	✔	✔
LAR 100	✔	✖
LAR 120 G	✔	✖
LAR 160	✔	✔
LAR 160 G	✔	✔
LAR 200	✔	✔
LAR 250	✔	✔
LAR 300	✔	✔
LAR 350	✔	✔

Laser distance measurers

Product	Check	Repair
LD 220	✔	✖
LD 250 BT	✔	✖
LD 320	✔	✖
LD 420	✔	✖
LD 520 BT	✔	✖

Electronic measuring tools

Product	Check	Repair
TECH 196 DL	✔	✔
TECH 196M DL	✔	✔
TECH 196 electronic IP 65	✔	✔
TECH 196 M electronic IP 65	✔	✔
TECH 80 A electronic	✔	✔
TECH 700 DA	✔	✔
TECH 500 DP	✔	✔
TECH 1000 DP	✔	✔

Spirit levels

Product	Check	Repair
All products with an aluminium profile	✔	✖
Type 106 T	✔	Extension mechanism
Type 80 T	✔	Extension mechanism

Note on spirit levels
Thanks to the special LOCKED VIALS installation technology, the vials on STABILA spirit levels stay permanently attached to the profile. Every STABILA spirit level is checked at least five times before it leaves our site. A bent profile is the most common cause of any inaccuracies that occur. Please be aware that bent profiles are not covered by the STABILA warranty. If you want to make a warranty claim, please check beforehand that your spirit level profile really is inaccurate and make sure that it is not bent. Find out here how to check the accuracy of your spirit level.

What should you do?

Before commissioning the STABILA repair service, please check:

Spirit levels: Please observe the notes in the “Services according to products / Spirit levels” section. Check that your spirit level really is inaccurate and make sure that the profile is not bent. You will find instructions here.
Laser and electronic products: Have the appropriate batteries been inserted correctly and are they charged?

During the warranty period, you can simply go to your STABILA dealer with your purchase receipt. The dealer will then process this for you. To find a STABILA dealer near to you, you can use our dealer locator for selected countries.
If you want to have your device repaired by STABILA or a STABILA SERVICE POINT or you want to claim under your warranty directly with STABILA, please follow the instructions for your region / country. In many countries, STABILA uses a certified repair partner, called a STABILA SERVICE POINT.

STABILA repair service

Repairs for the countries listed here are performed for you in our repair centres at our headquarters or at our subsidiaries.

Europe

Germany, Austria, Italy, Albania, Belgium, Denmark, Greece, Iceland, Ireland, Croatia, Luxembourg, Malta, Montenegro, The Netherlands, Norway, Portugal, Serbia, Sweden and Cyprus

If you have any questions about your measuring device repair, please contact us using the details below.

E-mail	service@de.stabila.com
Phone	0049-(0) 6346-309-0
Service times	8 am to 12 noon and 1 pm to 5 pm (Monday to Friday)

USA and Canada

You can find information about the warranty and repair process in the Warranty section of our website for North America.

Australia

For information on the warranty and repair process, please contact:

STABILA Australia Pty Ltd
t/a HORDERN & CO
Repair Service
7/443 West Botany ST
Rockdale NSW 2216
Australia

E-mail sales@hordernandco.com.au

STABILA SERVICE POINTS in other countries

For information on the warranty and repair process, please contact one of the repair partners listed below.

If your country is not listed, please contact the partner that you obtained your product from or find out more information about the STABILA representatives in your country in the STABILA International area.

Africa

Angola / Ngola

Upat S.A. Pty. Ltd. Cnr. Miller & 3rd Streets, Lekrom House 2139 Johannesburg www.upat.co.za